Who is FloraQueen?
Launched in 2002, our company has been specializing in on-time flower and gift delivery with a 100% satisfaction guarantee.
FloraQueen was born from the creative minds of a local florist and web experts with a clear vision:
"To provide the best service to our customers and to protect the art of the local florist by harvesting more orders directly to their stores, thanks to the Internet!"
We operate from an international center located in Barcelona, Spain. With a team of more than 30 professionals of different nationalities, we communicate with our shops around the globe.
Our local florists know the flowers best in your delivery area and this is reflected in our bouquets. We found that there is nothing that can replace this personal touch of a quality, loving florist.
Our focus on using fresh and premium quality flowers combined with attention to detail has allowed us to grow fast, currently serving hundreds of thousands of happy customers every year.
We have been constantly improving our range of bouquets to include chocolates, wines, gift baskets and special packages for all occasions.
Our philosophy
"People trust us to convey their messages of love and friendship.
So we must do everything we can, and sometimes the impossible, to send these messages with the highest quality and care, and always on-time!"
We only select the best florists for our shops around the globe, and work with them on 3 basic principles:
- They have to put themselves in the customer’s shoes.
- They must always send the flowers on-time
- They can only send the best quality and freshest flowers they have.
Attention to detail on every order
When you place an order with us we process it immediately.
Our quality control process includes a phone call to our shop from our international customer service center to review your order and confirm a quality delivery.
We successfully deliver 99% of our customer’s wishes.
We rarely have problems, but if we do we compensate you for any disappointment so everyone will always be happy.
Make someone happy and send them flowers today!