Customer service

We want to ensure that your experience with us goes smoothly, from start to finish. If you have a question about your order, please have a look at the information below. To view our full list of help topics, please click here.

How do I contact FloraQueen?

How can I check the status of my order?

How can I change my order?

Is my credit card info safe with FloraQueen?

Free Delivery



Chocolates *

Place your order before 8th December to get free delivery between 10th to 23rd December

Valid for all countries*

*Chocolates: Free shipping to France, Portugal and Spain