Customer service

We want to ensure that your experience with us goes smoothly, from start to finish. If you have a question about your order, please have a look at the information below. To view our full list of help topics, please click here.

How do I contact FloraQueen?

How can I check the status of my order?

How can I change my order?

Is my credit card info safe with FloraQueen?

Free Delivery

Valentine's Day

Free delivery* for orders placed for 13 Feb. Offer valid until 9 Feb.

* This special offer is valid for our collection of flowers and plants.