Delivery, Refunds, and Other Policies

Delivery Times

Late Deliveries

Incorrect Delivery Information

Undeliverable Locations

Refused Deliveries

Products and images

Refund Requests and Claims

Order Changes

Payment Processing Issues

Quality Policy

Products and Images

Currency

Cancellations

Duplicate Orders

Substitution Policy

Free Delivery

Valentine's Day

Free delivery* for orders placed for 13 Feb. Offer valid until 9 Feb.

* This special offer is valid for our collection of flowers and plants.