Delivery, Refunds, and Other Policies

Delivery Times

Late Deliveries

Incorrect Delivery Information

Undeliverable Locations

Refused Deliveries

Products and images

Refund Requests and Claims

Order Changes

Payment Processing Issues

Quality Policy

Products and Images

Currency

Cancellations

Duplicate Orders

Substitution Policy

Free Delivery

Flowers

Plants

Chocolates *

Place your order before 8th December to get free delivery between 10th to 23rd December

Valid for all countries*

*Chocolates: Free shipping to France, Portugal and Spain