Our philosophy:

Our customers trust us to convey their messages of love and friendship. So we must do everything we can, and sometimes the impossible, to send these messages with the highest quality and care, and always on-time!

FloraQueen has stood for quality and innovation in the online flowers industry since its creation. Our team helps us to define the future of the online flower industry with the aim to integrate the traditional know how of local florists with the best that technology has to offer.

We are always looking for new talent, so even if your job is not listed below and you believe you have the skills and motivation we need please send us a copy of your CV and covering letter to jobs (AT) floraqueen.com

The following positions currently available:

Customer Service Agent

Outstanding and hard working Customer Service Agents are required to work within our rapidly growing international company. You will take a lead role as the face of the company helping clients to send flowers and gifts, messages of love and friendship, around the globe.

Attention to detail is incredibly important when processing our orders and dealing with our clients. Their order means the world to them, and they must be delivered on time.

You will be responsible for checking and processing orders, dealing with complaints and enquiries, searching for florists and making confirmations. You will ensure that all orders assigned to you are successfully processed and in the good hands of our dedicated local florists.

Key Skills:

• German + English speakers
• Experience in Customer Service
• Responsible, well organized, self-management