At FloraQueen we know that sending flowers conveys a truly heartfelt message to someone special. It could be an expression of love, affection, health, happiness and a lot more.
We also know, that with every delivery we make, a great deal of trust has been placed in us to help you express your emotions in the form of beautiful fresh flowers.
Our mission is to help people share smiles, so any day can become a special occasion or to make a celebratory date extra wonderful.
We are proud to help our clients celebrate life by translating their messages into the beautiful language of fresh flowers.
That is the goal that everyone in our team dedicates themselves to: Sharing smiles.
FloraQueen started sending flowers online in 2002 from our headquarters in Sant Just Desvern, Barcelona. Like all projects, we started out small as a website that offered a few select bouquets and we still remember the emotion of receiving our very first orders.
Over the course of the last 15 years we have grown steadily thanks to the trust placed in us by our customers. Today, FloraQueen is the leading company in Spain for sending flowers. We currently have more than 1 million active users worldwide and our website is available in six languages: English, Spanish, French, Italian, German and Polish. We are also able to speedily ship fresh flowers to more than 100 countries around the world.
We have also accumulated numerous online trust stamps over the years that attest to FloraQueen's commitment to good Internet business practice, as well our responsibility for the protection of our customers and users.
We send premium flowers to addresses in more than 100 countries around the world, regardless of the day or time of delivery. To guarantee that we can respond to the needs of our users we have developed a unique business model. This combines two possibilities for sending flowers depending on the delivery date or destination: bouquets arranged by our inhouse team of florists or by local florists around the world.
In either case, our users can choose from more than 50 fresh flower arrangements and a wide selection of vases, greeting cards and other accessories such as teddy bears or chocolates. We will ensure that your bouquet arrives on time to its destination and all our floral arrangements can be accompanied by a personalised message.
Fresh flowers in our original box If the order has been made at least 24 hours in advance and to a European destination, the flowers will arrive in our distinctive FloraQueen box. They will be prepared with fresh flowers selected by us from the best growers, and arranged by our expert florists in our bouquet creation centers in Spain, Italy and Germany. To ensure a punctual delivery we entrust the transport of your flowers to couriers with a choice of a morning or afternoon delivery slot. Receiving a bouquet of fresh flowers from FloraQueen in our original box is a truly magical experience.
Same day deliveries and worldwide We have an extensive network of florists throughout the world allowing us to respond to any user and meet even the most urgent orders. For our same day deliveries, our local florists are responsible for selecting the freshest flowers and preparing your bouquet following the guidelines we provide. They will also arrange any necessary transport to make the delivery.
It is the people who work at FloraQueen who make this service possible. Thanks to them, we can share thousands of smiles around the world every day with our bouquets of fresh flowers. They put passion, professionalism and commitment first so that every part of the flower delivery process works perfectly. Our fantastic team, composed of talent from every corner of the world, is led by:
ALON SHAMAI PUPKIN General Manager – CEO
CLAUDIA CALVO L'ORANGE Vice President Finance and Operations
ESTHER CALVO Customer Service and Sales Manager
ENRIC MASDEU Chief Information Officer
MONTSE ORTEGA Brand and Communication Director
AURELI NIETO Operations Director