Support

How can we help you today?

Whatever happened, we've got your back.

Send us your question and we'll get back to you as soon as possible. Choose one of the options below and fill in the form, or email us directly at support@floraqueen.com.

Cancellation policy

Topic Details

Order Number

Email Address

Topic Details

I have a question about a product

I have a question about the purchasing process

My order was delivered on the wrong date

The product quality did not meet my expectations

The product delivered was not the one I ordered

There is a product missing from the order delivered

The message on the card was incorrect or contained errors

I have not received my reimbursement

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I've encountered a technical problem on the website

I'd like to reset my password

The discount code has not been applied

WE'RE REAL PEOPLE

Behind every delivery, someone genuinely cares.

From our growers in the fields to our customer champions in the office, the FloraQueen team is a global family dedicated to making your moments memorable. We don't just move boxes; we deliver emotions.

Support