Customer Reviews
5/
5 stars
A really good company with best services!
I remembered in the last moment it would be nice to surprise my girlfriend for her birthday. She lives in Italy, Milano. I started looking all over the internet for floral services in Italy and I found Floraqueen, I looked at their website and I liked it, I read a few reviews they were all good. I ordered today and they should delivery in the same day. After I placed the order I searched reviews on Trustpilot and facebook, Gosh!!! all reviews are 90% negative. I was scared and I did not have any hope that my order will arrive on time! but surprise, my case was successful and i have to say thanks to Floraqueen for best services, the only fact that I noticed is that what they show on the website is not the same to what they delivered. But i liked and still had the maximum effect. My bestfriend was crying of happiness and i really appreciate that! i felt like i was there for a few moments! Many Thanks. I will reorder again soon!
5/
5 stars
awesome job!
This was my first order and it will not be my last! The flowers my daughter receive were so very beautiful more than I had even imagined!Thank you
5/
5 stars
Strongly recommend
Easy international ordering process. On time delivery. Exquisite arrangement.
5/
5 stars
Great Service to Germany!
The flowers for my mother arrived on time and looked great (she showed me via Skype). The card said exactly what I wanted, and for my father I ordered a bottle of red wine, which also arrived with the flowers. I am very pleased, and will use FloraQueen again to send flowers from here the US to my family in Germany. Thank you FloraQueen, my parents were so happy, it was their golden wedding anniversary.
5/
5 stars
Quality product and great service
Beautiful flowers, delivery spot on, great communication. Would use Flora Queen again for sure
5/
5 stars
Excellent service
Lovely flowers. Delivered the following day as requested. Will definitely use your service again.
5/
5 stars
Flora Queen "Brilliant"
We live in the Uk. Out Auntlived in Milan and sadly passed away on Thuirsday 22 January 2015. We did not find out the fundneral details until Friday evening 23 January. The funeral was being held on Saturday morning the 24th January at 10.00am european time. We ordered a floral tribute from Flora Queen between 7.00-7.30pm on Friday 23rd requesting the tribute is deliverd to the church for the next morning. Our cousins told us the tribute arrived just in time at 10.00am saturday morning. They told us it was a beautiful display.Considering that we ordered from the Uk, Flora Queen is in Barccelona
and the Funeral took place in Italy to organise the delivery in time with-in 15hours is just "BRILLIANT" Well done Flora Queen. We will certainly recommend you and use you again.
5/
5 stars
Excellent service and great quality
The items arrived on time and the person who received them was very pleased. Many thanks
5/
5 stars
Wonderful
I never write reviews but I've used Floraqueen's services twice now and both times they've been perfect.
5/
5 stars
Perfect
Beautiful flowers delivered on time, easy to use site. Very happy to use again, thank you.
5/
5 stars
Great efficient service
I'm very happy with the service and the product. Quick, no problem ordering process. The flowers were fresh and beautiful, as seen in the picture. Delivery was made in the time requested. I will use FloraQueen again for sure.
5/
5 stars
Perfect!
Great experience. First time I sent flowers internationally and it was quick and easy.
5/
5 stars
Perfect
The experience I had with your company last week was a success. Thank you very much for your competence and your profesionalism. My friend got exactly what I ordered and very quickly (12 hrs). I would definitively recommend this company.
5/
5 stars
Perfect service
I picked up a flowers online in Ireland for my mums birthday. She leaves in a very small town in Central part of Russia, in Ural. I wasn't even sure that the location will be approved for delivery. But everything was fine, flowers was delivered on time, the bouquet was beautiful and my mum had the best surprise every! She couldn't believe that I could organise it with just a click of a button on my laptop. I wouldn't be able to do that with organised work of a floraqueen! Thank you guys! :)
5/
5 stars
deliverery/quality of flowers
excellent was delivered on time and they looked lovely
5/
5 stars
Easy to use and the roses were beautiful and delivered on time!
Very Satisfied. Thought it would be more difficult to send flowers to Italy
5/
5 stars
You are amazing team
I'm so glad to be your customer cause simply your job is awesome all the flowers that I've ordered them with you were amazing really made us feel in Love .. Your flowers increased our love and we had a special moments .. Love from both of us to the company
5/
5 stars
Excellent Quality of Lillies!
I picked FloraQueen to send a Lily arrangement to a special lady in Northern Germany..... and I am glad I did. Excellent Quality and Great Service!
5/
5 stars
Great Service
Great to find a florist that can deliver beautiful flowers to remote places in the world.
5/
5 stars
Always reliable, good service
I have used FloraQueen several times now. The reason I keep coming back is that the service is very prompt,flowers are always delivered when requested, they are of good quality and value for money. The recipients are always delighted with them. FloraQueen also keeps me well informed of the progress of my order which is reassuring.
5/
5 stars
Fast, efficient service
No hesitation in recommending FloraQueen. Changes to bouquet were communicated. Delivery was on time and arrangement beautiful! Thanks FloraQueen
5/
5 stars
Lovely Flowerss
Really beautiful my mum was delighted with her anniversary flowers. So good I am going to use Floraqueen again for her Birthday!
5/
5 stars
Excellence in Service
FloraQueen provided a seamless service. Timely arrival of floral delivery. Quality of flowers ordered was excellent which demonstrates exceptional partnerships in country of destination. Flower delivery was personalized and the recipient called of flower delivery. Would trust this company with future world wide orders. Above all made someone's day!Thanks kindly,
5/
5 stars
Great Experience with FloraQueen!
Great esperience , and I will reapet it. Sure. I raccomanded. Alex.
5/
5 stars
first class delivery
Delivery was on time, exactly what i order at reasonable price, thank you
5/
5 stars
excellent service
although i did not add appropriate phone numbers i was contacted and the problem sorted quickly
5/
5 stars
First Class service as normal!
I have been using FloraQueen for some years now and they deliver my order on time every time! A great service indeed.
5/
5 stars
Great service
FloraQueen did exactly as I requested. Their site was easy to use and their product and service was GREAT! Prices were very good too. I would recommend them to anyone wanting to use international services.
5/
5 stars
Pink Smile Bouquet
A last minute decision of mine to send some Birthday flowers to my sister in law in Germany.They arrived on time and as fresh as the day they were picked.
I would highly recommend Flora Queen to all my family and friends.
5/
5 stars
Excellent and reliable
I have used this company on several occasions and they have always delivered on time with quality flowers and gifts - very reliable cimpany
5/
5 stars
Perfect experience
I liked the service offered by FloraQueen. Really amazing, fresh flowers. While in the process of selecting the size of the buckets I was wondering small is too small?) No it is not. The flowers are nice and highly recommend. As additional maybe would be good, if you give a choice to a consumer to select the flowers manually -online.
5/
5 stars
Perfect service
I order a delivery to a person who owns a store in a mallthe only phone I have was from another store of the same mall
the person wasn't there at the first try but at the second the order were delivered even in difficult circunstancies
good job!!! well done!!!
5/
5 stars
Making things happen!
This is a great service! The FloraQueen team was easy to work with and was able to fulfill my request. Their website tool was easy to use. And the pictures were fantastic!
I also saw what they actually delivered and I was truly impressed.
I would highly recommend FloraQueen to anyone that wants to deliver special things to special people.
5/
5 stars
Good Service.
Good experience, the flowers arrived with 4hours delay, but in very good condition. The feedback from receptor was great. Good service.
5/
5 stars
Fantastic Customer Service & goes the extra mile!!
Fantastic customer service from the team at Flora Queen - would definitely use them again - goes the extra mile for customers and their flowers are beautiful.
4/
5 stars
Very Good service .
Service in Czech Republic . Good service , good product .Thanks
5/
5 stars
Very good service
What I needed, where I needed, when I needed.
4/
5 stars
Really good service
It was really easy to place the order for the flower bouquet. Just one thing: i sent an Email to the Support Team, to check if the delivery adress is correct and got no answer. So it was Kind of a surprise-but the flowers arrived.I will recommend floraqueen to friends.
5/
5 stars
very good service, the flowers are beautiful
I will use them again as they are very good. Flowers are always delivered on time. Communication is also very goo.
5/
5 stars
Order and delivery same day.
Ordered in the morning from abroad delivered the time convincet for my mum to receive at home. Bouquet of flowers and presentation were beautiful! Arrived in great condition
5/
5 stars
Great service
Terrific service: ordered flowers and chocs in UK at lunchtime and they reached delighted recipient in Vienna later that afternoon!
5/
5 stars
Good Service
Everything was right, no major issues, nice flowers and correct service.
5/
5 stars
Dependable.
Thanks for the help provided, and the timely delivery. Cheers.
5/
5 stars
Very satisfied
I have tested FloraQueen and both me and the person who received the flowers were very happy and very satisfied for everything.Thanks for the good service.
5/
5 stars
It's perfect! :)
All was done perfectly, I ordered 1 day before.. and next day at 8 am.. the guy was at my girlfriend door.. so excellent!
5/
5 stars
PERFECT!! THANK YOU
Delivered on time, without any problems. The flowers where fresh and extremely nice.
5/
5 stars
Everything went smoothly perfect
Easy to buy, fast to ship, nice flowers, I would repeat without hesitation.
5/
5 stars
Flowers from Floraqueen
I ordered flowers from Slovakia, payed with card an in three days, my flowers was delivered, recipient was very happy, thank you. I recommend definitely. I saw photo of flowers, were beautiful.
4/
5 stars
Personal contact, efficient and flexible
Floraqueen has a good website easily accessible online and the staff made the effort to telephone me with a query during a busy time of public holidays when many florists were closed. The flowers were much appreciated on receipt.
5/
5 stars
Reliable perfection
Having a daughter living an ocean away can make holidays especially challenging. Now I am thrilled to be able to use FloraQueen knowing I can have flowers for the holiday without the guesswork of timing postal shipping. The flowers were exactly what I ordered, delivered when promised, on a holiday weekend, and made my daughter and I both very happy. Priceless service for a mom missing a daughter.
5/
5 stars
Thank for FloraQueen
My order was delieverd correctly. Thank for FQ!
5/
5 stars
worrying but extreamly trusted
It can be worrying as its in a completely different country but every single order they have taken from me has been perfect and if the flowers are not in stock they get the florist to make a better and more prettier bunch. Customer support is fantastic and respond asap with help and patience
5/
5 stars
Fantastic service.
I ordered flowers to be delivered to my mother in Naples, Italy for her birthday. The flowers were absolutely beautiful and the arrangement was flawless and meticulous. My mother was absolutely delighted and said she had never received such a "beautiful bouquet of flowers" before. I have used other sites in the past.I would recommend FloraQueen without hesitation and will definitely be using them again in the future.
Thank you for making an old lady very happy.
5/
5 stars
Flower delivery to Japan from Australia
Very good, prompt delivery, quality flowers. Recommended!!!
5/
5 stars
Ireland to Germany
Thank you for a wonderful service.
5/
5 stars
great for international flower delivery
I wanted to send some flowers to a location in Poland from the US but was unsure of a reputable company that could handle this request. FloraQueen made the process very easy and was very affordable. Their website is full of beautiful arrangements and our recipient received them on time. I will be using them again in the future and would definitely recommend their service to anyone wanting to send flowers overseas.
5/
5 stars
Great Service
One of my few trusted on-line companies that provide excellent service and are very easy to use. I would recommend this company for everyone that needs the confidence of sending gifts to loved ones knowing it will be delivered.Easy to use, good communication, receipts and acknowledged delivery emails and quality products - what more could you ask?
5/
5 stars
Excellent company
Can't fault them sent an order for flowers in South Africa, delivered on time and the person who received them was extremely pleased, would defiantly use this company again and again
5/
5 stars
Brilliant!
Fresh flowers, prompt delivery, I certainly recommend your service
5/
5 stars
Excellent
I am very satisfied with the way my order was handled. Flowers were beautiful and fresh and look almost identical to the bouquet in catalog. The gentleman who delivered them to my Mom was very courteous and professional. Delivery was made on time. I will definitely use FloraQueen again and recommend them to my friends who send flowers to their families in Poland.
5/
5 stars
unbelievable!!!!
Great service!!!I will recommend to all my friends! Flowers came exactly as pictured on the website. I couldn't believe that its possible to send flowers over the ocean from USA to Russia, but this company proved that its possible! Thank you Flora queen!
5/
5 stars
Awesome Customer Service!!
I ordered an orchid plant and bottle of champagne to be delivered internationally to my best friend for her 40th birthday. It was delivered ON TIME and packaged so carefully to keep the orchid safe. She was so pleased and so was I! I also entered in the wrong street address but FloraQueen still found her house! Amazing!!! And the orchid pictures on the website is exactly what was delivered! And the prices were so reasonable compared to other sites. I was sh
5/
5 stars
excellent service and beautiful flowers
Easy ordering, very fast and efficient delivery.
5/
5 stars
five star service
Ordered flowers on the Net the night before for delivery the next day in Europe and was happily surprised that it was delivered as promised. A beautiful bouquet which was received with joy and gratefulness !!! Thank you for a job well done .
5/
5 stars
Extremely satisfied!!!
My order was delivered on time and my girlfriend really liked them. The flowers are still fresh 7 days after they were delivered. I am extremely satisfied and will use FloraQueen again.
5/
5 stars
BEAUTIFULL FRESH FLOWERS
ORDERED FOR THE FIRST TIME 24 ROSES, by mail/webshop from FloraQueenORDERED FROM BELGIUM TO MY GORGEOUS IN VENTURA CA
WERE DELIVERED PERFECT ON TIME,
THANKS SO MUCH
best regards Chirstophe Clauw
5/
5 stars
Excellent! Above and beyond expectations.
Well, where to start! I ordered flowers to be delivered to my sister in Spain before Christmas. I was very disappointed when she said nothing had arrived, and then realised... catastrophe! I had given Floraqueen not only her old address but an incorrect telephone number.... so they had been completely unable to contact her. They emailed me and I gave them the correct details, but now she was away... so the flowers were spoilt.Floraqueen arranged a delivery of fresh flowers to my sister after Christmas, she was delighted and said they were absolutely beautiful.
I cannot recommend this company more highly, they were absolutely superb.
Thank you!
5/
5 stars
Fuss free flowers for overseas
Excellent experience, easy to use the website and l was kept informed of the processing of my order.Flowers were delivered on the day requested and much appreciated.
Would not hesitate to use again and recommend them highly.
5/
5 stars
Outstanding flowers!
After reading about your service online, I figured it was worth a chance. I sent Christmas flowers to a friend with the hope they would be good and on time. The flowers were fantastic and fresh. The service was not only professional, but on time as the website described. I have since use the service again, and once again you did not disappoint. Thank you for a great job
5/
5 stars
Amazing
My in laws they are over seas, and according to them the flowers and the chocolates were amazing thank you for this website I love it.
5/
5 stars
Excellent
Sending flowers to my daughter in Canada. Easy web site, done in a jiffy. My daughter was really pleased and sent me a photo, looked just like the one on the site. Lasted a long time too. They contacted me by phone and email to say they were having problems delivering but the driver obviously got it sorted as Rachel's photo arrived at the same time!
Definitely will use this company again.
5/
5 stars
Great service, fabulous product!
Ordering flowers internationally is always a gamble as you have no idea what the flowers will look like, or if they'll actually get to your destination. My grandmother lives in a small village, and the flowers got there right on time. She says they were absolutely beautiful! Thank you!
5/
5 stars
very efficient service highly recommended.
Very helpful in dealing with my order, my recipient of the flowers said they were gorgeous, what more can you ask.
5/
5 stars
Once again excellent service
We just heard that the flowers that arrived were beautiful. We live in British Columbia and our 94 year old aunt lives in Mannedorf just outside Zurich and being able to send her flowers for Christmas is such a treat. Thank you again for an excellent product and excellent service.
5/
5 stars
Excellent service
The flowers I chose arrived at their destination on time. They were beautiful and today, one week later, look just as fresh as they did the day they arrived. I have placed 2 more orders because everyone was very pleased with the product and the service.
5/
5 stars
Awesome service
My first time ordering flowers to an international location and what a great experience. Not only was FloraQueen very helpful but they were very kind. Their products are beautiful and the prices are very reasonable. I live in Canada and I ordered my flowers late in the morning and the very next day my flowers were delivered in Portugal just in time for my sweet Aunt's funeral. Thank you and I have already referred you to a few friends.
5/
5 stars
Great Site, Great Service!
Beautiful choices, simple, no hassle order completion and timely delivery!
5/
5 stars
Birthday flowers
Excellent service and easy! My sister was delighted with her beautiful flowers
5/
5 stars
Excellent
The flowers when delivered were fresh, what was ordered and delivered on the date and time expected. Good job all round.
5/
5 stars
Perfect Service
Easy to use web site, perfect customer service
5/
5 stars
AMAZING SERVICE
I order my flower bouquet to be delivered in a rural area of Portugal, and the service that Floraqueen provided was absolutely fantastic! They call me the day before to confirm all details of my order and place of delivery. On the day, the bouquet was there at the right time and l was able to surprise my friend as l wanted. Thank you Floraqueen. I will use your services again!
5/
5 stars
great service!
Such a shame u couldn't deliver on Sunday but all the service is fantastic. Seemed more expensive than other online stores but the final price is quite the same and the service itself (and the flowers) has great quality
5/
5 stars
An experience as great as their flowers!!
Fast, efficient, great reaction to changes, and a fabulous result! First time user, will definitely use again!!
5/
5 stars
FloraQueen is the BEST
You can use FloraQueen for any occasion when flowers are important! They are 100% reliable, very easy to use online and provide excellent follow through service, you are kept informed all long the way, and what is more, the recipient is delighted with the quality of the flowers and the care taken!
5/
5 stars
Very Good Flower Delivery Service: On Time and Great Quality!
Very Good Flower Delivery Service: On Time and Great Quality!
5/
5 stars
A great service, a reliable customer service and a very happy girlfriend!! ;)
The website is very clear and it's really easy to choose and customize your order according to the purpose. I've been able to choose the following :- a bouquet : "Perfect match: red roses and white lilies"
- I've added a love card
According to me, the price is reasonable considering the quality of the service provided: I've paid a total of 49€. I live in France and my fiancee lives in Korea so this website is to me a real opportunity to offer a very surprising gift. The staff handles the contact with the local florist so you don't have to worry about the language and currency issues and the service is really quick. Just make sure that you order at least 24 hours before the delivery date that you wish. I hadn't taken in account the time lag so I had had to delay my plan.
Also I have been worrying due to a lack of information regarding to the progress of the delivery probably because of the florist. Anyway, after contacting the customer service, I received a quick response saying that everything was fine and finally my girlfriend contacted me shortly after to thank me for this attention.
Also I should say that the local florist didn't have the white lilies that I had ordered but he replaced them with local flowers very meaningful for my girlfriend and he also put additional roses not mentioned on the website.
In conclusion, don't hesitate and order now, you won't be disappointed, I'm really glad that this kind of website exists. :)
5/
5 stars
Perfect !- delivered on time!
This is the first time that I deal with Floraqueen, so I was a little scared at the beginning.However, everything turned out to be satisfactorily.
5/
5 stars
Excellent seller, beautiful flowers!!!!!!
Buying products overseas is daunting to me, flora queen had made the online transaction very easy for me and the service provided was fast, friendly and efficient. The recipients who received the flowers, loved them and the delivery was on time. Will recommend to anyone buying from overseas or anywhere and will definately use flora queen again :)
5/
5 stars
Everything was fine
Thank you very much. Everything was fine, our friend was very happy to get lovely flowers for her birthday
5/
5 stars
Wonderful service and stunning bouqet delivered in timely manner.
Dear FloraQeenthank you for wonderful service.
My order was completed in more than satisfactory manner. Flowers to my Mom in Slovakia were delivered with care, in nice package.
Bouqet was fresh and flowers beautiful, matching the online picture.
I already posted your website on my FaceBook wall for all my friends, here in America as well as in Europe.
With best regards,
Gabriela
5/
5 stars
excellent service
quick easy, hassle free ordering, fast delivery. thought it would be a nightmare trying to organise flowers to be delivered to my friend in Holland as I live in the UK, I was pleasantly surprised with the service. and beautiful flowers my friend was very happy. Thank you
4/
5 stars
Excellent customer service and easy to use website.
I had some trouble with payment on the website, but the online customer service agent was able to fix my issue straight away.The website was easy to use and getting help was extremely easy.
I was very impressed with the ease of it all.
4/
5 stars
Problems Sorted
Once delivery problem was sorted a very quick and entirely acceptable result was achieved.Cannot fault the service. Highly recommended.
5/
5 stars
Always a great outcome
I have used Floraqueen for the last four times I have sent flowers internationally.The choice of flowers is very vast, and also very nice. The recipients of the flowers were always amazed and happy from the flowers.
Floraqueen is the place to go if you want to send flowers internationally.
5/
5 stars
Excellent service every time!
I had used Floraqueen on three occasions and I could not be more pleased with the service. My mum could not stop talking about the flowers she recieved. How well packed they were in a big box so they wouldn`t get damaged and also the freshness and unusual colours of flowers in a bouquet. She even cried that`s how happy she was. Thank you for doing such a great job and for making people happy. :-)
4/
5 stars
FloraQueen great...
I had a great experience with FloraQueen, I wish the item sent to family would've come with instructions on how to care or at least a note with the type of plant it was; hence the 4 and not 5 star rating. But, the feedback overall from family was they loved it. And that's all that really matters. I'd use the site again, the prices were higher than I'm accustomed to, but again it's not something that would prevent me from not using FloraQueen again.
5/
5 stars
Beautiful, fresh bouquet for birthday
I have sent a lovely bouquet of flowers for my mom's birthday. She loved them. She said they got delivered at1pm just as it was said on the order, and the person who delivered them was very nice. The flowers lasted over a week, that's very rare:) highly recommend
5/
5 stars
Great Service!
I was very impressed with the ease of ordering. Even though there was a little trouble with the cc being processed on some orders, it was for security purposes which make me feel good about my information. The orders arrived on time and when one of the recipients was not in, they held the order until she got back. Most would not do that.
I would highly recommend this service to everyone.
5/
5 stars
Awsome as always
Great service and love it that they actually contacted me when they wanted to put their own little touch on the message i wrote, that was really cute.Thank you for yet another perfect delivery.
/M.R
