We're still delivering smiles across the world, with safety as our top priority

Order tracking

See the status of your bouquet delivery

Dear customer, At this challenging time, the FloraQueen team is doing everything possible to send your message of love and care on time. In some regions and countries, we have been experiencing delays and flower shortages. Delays could be a few days or longer, depending on the area. We are sure your recipient will still be happy to receive your flowers even with these delays. Your patience and understanding is much appreciated. We ask you to please refrain from duplicating tickets with our Customer Experience team regarding delays. Help us focus on delivering as soon as possible. When your delivery is on its way, we will let you know!

Being prepared



How does it work?

    Complete the form

    Fill in the form with your order number and email address, then select continue

    Order status

    Once you've completed the form we'll tell you your order status.

    Is something not right?

    If the status of your order isn't what you expected, contact us here and we will help you.